As a technology becomes more and more ubiquitous it comes in contact with a more diverse range of people. People take it so much for granted that a person who doesn't know how to connect and disconnect modular adapted cables - something that my grandmother did when replacing the knotted cord on the handset - is the person who is fucking assigned to troubleshoot a network outage!
As little as ten years ago, the person troubleshooting it would either be a trained technician or the office computer guru...then again, I've worked in offices where the equivalent of plugging and unplugging a cable counted as being the in-house expert. And it didn't stop the company from making money.
As little as ten years ago, the person troubleshooting it would either be a trained technician or the office computer guru...then again, I've worked in offices where the equivalent of plugging and unplugging a cable counted as being the in-house expert. And it didn't stop the company from making money.