COVID happened. However, all three of the banks I visit regularly (over branch of a national bank, two branches of a local credit union) all have coin counting machines in the lobby, though it took awhile for them to be added back to the branches that took theirs out.
No doubt COVID kicked skimpflation into high gear, but this was already a pattern I noticed long before 2019.
It seemed to generally coincide with the demise of retail in general, and of course the elimination of bank-teller interactions and emergence of ATM machines. All of these things are a blurry mess from my past...
