Average gift card has a discount of 8 to 20% built in. Looks like Coinstar is currently charging 12.9%, so a gift card could actually be more profitable for them.
Mine had the machines, then ripped them out, over the cost to them the regional bank they deal with imposed and other excuses. Coinstar (some) gift card is the only no-fee I've found in my area, but then you're stuck with a gift card instead of cash.
Coinstar also often has zero commission options like gift cards that are an easy way to cash in extra change without paying fees.