I'd be sure to charge them before storing them for the next show. Most batteries don't like being stored for long periods in a low SoC state. And I'm sure the tamper requires a functional battery.
All readers are charged for a day minimum after a festival before I pull the power. I then normally power them up at least a week before the next event so I can update them all and check that no more have randomly died on me. I keep a healthy buffer of devices so that I can replace them without paying for express shipping from Stripe which saved me for the last event I did where I had 6 of them die (before that pre-event check I only had the 1 bad NFC reader from the previous year).
I have to assume that one of the hard-shell cases got thrown around a little too much which caused 4 readers to go into tamper mode. 3 of the tamper mode readers were in the same case but the other was in my nicest case and still had the issue ("nicest" = custom made case vs pick-and-pluck-style).
The tampers I can somewhat understand (still just so odd to have 4 die "at once"), maybe they did get banged up, but the failed NFC and not holding a charge issues are less acceptable to me given the time/use.
Just curious if you have experienced equipment issues with stripe equipment that is not battery powered. I am about to pull the trigger on a POS decision and strip is a contender in my choices, but this is for wired devices not wireless.
The only Stripe hardware I’ve used is the M2 reader so I can’t speak to any wired options. I don’t think there are any wired readers that you can use you with an iPad (which I needed).
