> When Apple controlled the payment system, Apple could be sued in your home country.
Have any App Store consumers sued Apple? And were they successful?
Apple does refuse App Store refunds all the time. Apple also closes consumer Apple accounts all the time, for some reason or no reason, often refusing to tell the consumer the reason, alleging some kind of fraud, in which case the consumer loses everything they've ever purchased. One of the reasons, though, is consumers doing a chargeback on their credit card, which Apple hates and punishes severely.
fwiw apple has been extremely generous to be on refunds and, while I don't abuse the system, I do get a refund when I think it's deemed necessary, either due to a lack of satisfaction or accidental purchase.
Chargebacks are a huge pain in the butt to deal with and, as someone who's saw this first hand, chargebackery is correlated bad customership (two words that I just made up) to so I can understand that they'd hate consumers doing that instead of going through what's otherwise a pretty fair system.
Dealing with apple support in payments land has been, on the consumer side, one of the less infuriating things that have come out of what is now their support process. That said, the ux for getting refunds and checking on their status is antiquated, perhaps purposefully.
Do they do such a-holish immoral moves also in EU? There could be a billion or 5 fine for them in the waiting, we don't like to get fucked over by greedy corporations, no sir.
We need all the money we can get for killing some russians once they invade our borders in near future, so any contribution is highly appreciated.
Have any App Store consumers sued Apple? And were they successful?
Apple does refuse App Store refunds all the time. Apple also closes consumer Apple accounts all the time, for some reason or no reason, often refusing to tell the consumer the reason, alleging some kind of fraud, in which case the consumer loses everything they've ever purchased. One of the reasons, though, is consumers doing a chargeback on their credit card, which Apple hates and punishes severely.