To me, your attitude is that problems shouldn't exist because we should solve them, as if there's a magical process that guarantees perfection. But what happens when we miss something? What happens when an employee has a thought about an engineering technique that maybe didn't quite make sense, but speaking out would disrupt an entire chain of command within the culture we invest into day-in day-out, and they get distracted by one of the million ways to do it these days and don't end up dealing with their thought? What if we miss this moment and some things get by that shouldn't. Is this not human to some degree?
We can cross that bridge when we get there. At the moment, getting there seems to be the problem because if you hide problems and you ignore the people complaining about them, then you get the situation we are in.
