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It's doubly-painful when some of these force you to speak out digits (like an account number) instead of entering them.


In my experience they always accept dialled numbers.


Oh, if only that had been my experience, I'd probably hate these things a lot less.


whyyy???!

It's not as though the tones are harder to recognise!


"Why don't you just tell me the name of the movie you've just selected?"

But seriously, it's the same reason so many sites won't accept a credit card number with spaces in it. Someone writing from scratch the same thing that's been written a thousand times, but only thinking about the way they would use it (or the way they were told others would use it).




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