We tried to switch. After few days devs make a note on the table "X days without GitLab being down". X always was < 2.

Do you use gitlab.com or you own instance ?

We use our own instance since 2 years (60+ users, 200+ repo) and the only down time is for update

I am sure that own instances will run much better, but i prefer cloud services for storing such important data.

We're sorry for the downtime on GitLab.com in 2015. It has gotten better this year but we're still working on improving the response time. See https://gitlab.com/gitlab-com/operations/issues and https://gitlab.com/gitlab-com/operations/issues/42 for more information.

been using gitlab for the past two years at work and the only time it's inaccessible is when upgrading it. it does have a lot of other issues like response time and a difficult to navigate ui but crashing is not one of them.

What version are you on? Since GitLab 8.0 great improvements have been made to the UI and if there is something still wrong on the latest version we would love to know.

it is generally hard to navigate, every time i'm adding a user and giving him access to groups/projects i have to spend a minute to figure out where. the new CI gui is worse than the old one (pre-8).