Design thinking didn't destroy you. It sounds like your issue was poor leadership that decided to try to use one tool to solve all problems. Any intelligent designer will tell you that doesn't make sense. Design thinking (and the design process) can be incredibly powerful when used appropriately.
This wasn't a very nice or helpful response. The OP relayed their experience and you picked it apart as if they were uninformed and incompetent. Pointing out a common failure doesn't mean that the service should not handle it quickly and keep their system status updated. Filing a new support ticket after getting a canned response that does not address an issue is reasonable. Finally, 48 hours is a long time. The post sounds like they weren't looking for instant service -- just some kind of service.
If they make 50k and he makes 150k and they are all paid under market but have stock in the early stage company, this could make sense. Especially if the guy has tons of experience. (And obviously, this could be true at 60k/180k or 70k/210k, just depending.)
Maybe, but I doubt it. First off we know exactly four things for sure:
1. It's a 30 person shop
2. Author makes 3x the juniors
3. The juniors don't think author is worth 3x them
4. the HR person was a bad hire
Dollars to donuts this is a very poorly run company (each of 2-4 essentially prove so alone, so they definitely point that way in combination).
Let's assume developers (cause I'm not qualified to talk anything else). Let's assume the 50/150 since 150 I'd estimate is about market for a senior dev at least in CA at that size shop. Juniors are more like 70k (or more? I may be a bit out of touch), so 50k is 40% short.
The chances that the junior folks are paid well short of market with great equity and the senior hire is market with little equity? Yeaaaah.
Honestly in my experience it's more likely that everyone at this company is fucked for equity, and everyone that didn't know better was fucked for salary also.
Sure, but it's not really plausible that the junior ones did the opposite and are still really upset to hear what the senior person's making.
Also, I think very few companies have lots of latitude with equity. I've seen plenty of double offers (higher-salary/lower-equity and then visa-versa, take your pick) but very few of them have a super big swing. Most shops (rightfully) have a particular bent in terms of the type of risk they want their folks to be taking.
Anyways, yeah. I'll stick with my bet that the company, the senior person, and the HR person are all entities that you should stay far away from.
If this guy lives in an apartment without a door man, it seems like missing packages would be pretty common (regardless of carrier). That's why Amazon created the Amazon lockers, which are available in Manhattan, where the author lives.
Since this is pay as you go at a rather high rate (versus an all-you-can-eat subscription), throttling would only disadvantage the providers, especially since Karma probably pays Clearwire by bandwidth as well.
The question should be whether Apple is repeating history once again with a closed operating system and closed hardware. The fact that any hardware maker could use Windows led to Microsoft's dominance in the 90s, and it is roughly the same strategy that Google is following with Android. If Apple continues with missteps like the new maps, it will find itself in the same situation it was in ~15 years ago.
I'm glad I'm not the only one who found it strange that the founders at Vinted Goods seem to leave their name off of everything. Whether or not it is fair, it makes me think that there is more to the story--particularly when their mentor shares so much about himself and his brand on his website.
